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Enquiry channels

How can we help? Choose a channel below and we will get you to the right place. To report wrongdoing in confidence, see Report a concern. To verify whether a person works or has worked for the Group, use the General enquiry form with the subject “Employment verification”; the Group confirms only the role and dates, and only with the person’s consent where the law requires it. If your circumstances make it harder to deal with the Group, say so in the form, and the Group will adapt how it communicates with you.

Every channel below opens a dedicated form. The Group does not publish direct e-mail addresses; every enquiry is submitted, recorded and routed through the relevant form. Every way in reaches a person; none of them is a queue.

Partnership and project enquiries

I want to work with the Group on a project

Prospective partners and counterparties for the Group’s projects and areas of interest.

Acknowledged in 3 business days · reply in 10

About this channel · Open the form →

Suppliers

I supply, or want to supply, the Group

Proposals and correspondence from suppliers and service providers.

Acknowledged in 3 business days · reply in 10

About this channel · Open the form →

Press and media

I am a journalist

Press enquiries, interview requests, comment and press materials. For journalists only; for other questions, use the general enquiry form.

Acknowledged in 3 business days · answer in 5

About this channel · Open the form →

Data protection

I have a request about my personal data

Requests under UK GDPR, EU GDPR or the Swiss FADP, and concerns about how personal data is handled.

Reply within 1 month

About this channel · Open the form →

Security and fraud

I want to report a scam or a vulnerability

Attempts to use the Group’s name; security vulnerabilities.

Acknowledged in 3 business days

About this channel · Open the form →

Regulatory and compliance

I represent an authority, or want to raise a concern

Authorities; AML and sanctions enquiries; concerns about wrongdoing.

Acknowledged in 3 business days · reply in 10

About this channel · Open the form →

Careers

I want to work for the Group

Speculative applications from specialists.

Acknowledged in 3 business days · reply in 10

About this channel · Open the form →

General enquiry

My question is not listed here

Anything not covered above.

Acknowledged in 3 business days · reply in 10

About this channel · Open the form →

Complaints

A complaint about the Group’s own conduct is handled under the Complaints Policy: acknowledged within five business days, with a final response within eight weeks. Send it through the General enquiry form, marked “Complaint”.

Hours

Correspondence is handled Monday to Friday, 10:00–18:00 UK time, excluding bank holidays in England.

Legal notices

By post to the registered office, addressed to the Company Secretary: 167–169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom.

See also: Contact and locations · FAQs

Content last updated: 27 October 2026

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