General Enquiry

Describe what happened in the message — dates, amounts, and how you were contacted. Never enter full card or account numbers, passwords or codes in this form. If you have screenshots or documents, mention them in your message; we will tell you how to send them securely.

Anonymous disclosures. Until the Group’s secure reporting channel is live, a disclosure sent through this form reaches the Group from your own e-mail address. To remain anonymous, write by post to the registered office, marked “Confidential — Whistleblowing”, or report to a prescribed person as set out in the Whistleblowing Policy.

A disclosure made in the public interest may qualify as a protected disclosure under the Public Interest Disclosure Act 1998. Disclosures are treated in confidence so far as the law and a proper investigation permit. A disclosure made by post without a sender name cannot be acknowledged or followed up, and may limit what can be investigated. Where a disclosure is made anonymously through this form, no name, e-mail address or other identifying information is transmitted with it; it cannot be acknowledged, and the Group may be limited in how far it can investigate without further information.